Artesians Avenue

At Artesians Avenue, we take great care to ensure that all products are packed and shipped safely and efficiently.

Order Processing

All orders are processed after confirmation of design, specifications, and payment. Since many of our products are handcrafted and made to order, processing times may vary depending on the project scope and customization.

Shipping Timeline

Estimated shipping timelines will be shared with customers at the time of order confirmation. Delivery times may vary based on location, product size, and shipping method.

Shipping Methods

We work with reliable logistics and freight partners to ensure secure transportation of our products. Shipping may be carried out via ground, air, or sea freight depending on the destination and order requirements.

Shipping Charges

Shipping charges are calculated based on product weight, dimensions, destination, and delivery method. Any applicable charges will be communicated clearly before dispatch.

International Shipping

Artesians Avenue offers domestic and international shipping. Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Delivery & Inspection

Customers are advised to inspect shipments upon delivery. Any visible damage or discrepancies should be reported within 24 hours of receipt.

Delays

While we strive to meet estimated delivery timelines, delays caused by customs clearance, weather conditions, or unforeseen circumstances are beyond our control.

Contact Us

For shipping-related questions or assistance, please contact Artesians Avenue directly.